Returned items must comply with our return policy:

  • Items must be returned unworn, undamaged and unused, with the original packaging included.
  • Buyer need to give confirmation to MONO (maximum 14 days after the items are delivered).
  • Items can be exchanged as long as the desired item is available
  • Shipping fee will be charged to the buyer for exchanging size/design.
  • Free shipping will be given only for defective items.

Please take care when trying on your purchases and return them in the same condition when received. Any returns that do not meet our return policy will not be accepted.

Contact our MONO assistant for your return details. (Line: @mono_idn, WA +62 8135 8801 155).